Privacy Policy
Effective Date: 07.08.2025
Last Updated: 07.08.2025
This privacy policy explains how we collect, use, store, and protect your personal data when you use our digital marketplace (“Platform”).
1. Who We Are
This Platform is operated by:
COMPOWER GmbH (Main legal operator)
Wieselweg 46
76228 Karlsruhe
Germany
Email: info@compower.de
in collaboration with:
HOPin Academy (Local implementation partner and domain owner)
Agric Residential Area,
Tamale, Northern Region
Ghana
Email: info@hopinacademy.org
2. What Personal Data We Collect
When you use our Platform, we may collect the following types of data:
- Identification Data (e.g., name, email address, phone number)
- Account Information (e.g., login details, preferences)
- Transaction Data (e.g., purchases, order history)
- Device Data (e.g., IP address, browser, device type)
- Location Data (if you grant permission)
- Communication Data (e.g., customer support inquiries)
3. How We Collect Your Data
- When you register or create an account
- When you purchase or sell products
- When you communicate with us
- Through cookies and similar tracking technologies
- From third-party integrations (e.g., payment processors)
4. Why We Collect Your Data
We collect and use your data to:
- Provide and manage the marketplace platform
- Process orders and payments
- Communicate with you
- Improve platform performance and user experience
- Comply with legal obligations (e.g., tax laws, GDPR)
5. Legal Basis for Processing (GDPR)
As COMPOWER GmbH is based in Germany, we process personal data under the General Data Protection Regulation (GDPR).
Legal bases include:
- Your consent (Art. 6(1)(a) GDPR)
- Performance of a contract (Art. 6(1)(b))
- Legal obligations (Art. 6(1)(c))
- Legitimate interests (Art. 6(1)(f)), such as fraud prevention and platform security
6. Who We Share Your Data With
We may share your data with:
- Service providers (hosting, analytics, payment providers)
- Sellers or buyers (for order fulfillment)
- Legal or regulatory authorities (when required)
- Our partners (HOPin Academy) for local operational support
We ensure all third parties comply with data protection regulations.
7. International Data Transfers
As we operate in both Germany and Ghana, your data may be transferred outside the EU. Where this occurs, we ensure appropriate safeguards under GDPR, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (where applicable)
- Binding corporate rules
8. Your Rights (under GDPR)
You have the right to:
- Access your personal data
- Rectify incorrect or outdated data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- File a complaint with a supervisory authority
To exercise these rights, contact us at: privacy@compower.de
9. Data Retention
We retain personal data only as long as necessary for the purposes stated above, or as required by law (e.g., tax regulations).
10. Cookies and Tracking
We use cookies to:
- Enable platform functionality (e.g., login, shopping cart)
- Analyze traffic and usage
- Personalize content and marketing
You can manage or disable cookies in your browser settings. See our [Cookie Policy] for details.
11. Security Measures
We implement appropriate technical and organizational measures to secure your data, including:
- Encrypted connections (SSL)
- Access control and authentication
- Data backups
- Staff training
12. Children’s Privacy
Our platform is not intended for children under 16. We do not knowingly collect data from minors without parental consent.
13. Contact Us
For privacy-related inquiries, contact:
COMPOWER GmbH
Email: privacy@compower.de
Phone: +49 721 453630
You may also contact our local partner:
HOPin Academy
Email: info@hopinacademy.org
14. Changes to This Policy
We may update this policy to reflect legal, technical, or business changes. Updates will be posted on this page with a revised effective date.
